Terms of Service

Effective Date: October 23, 2026

Policy Contents

About These Terms

Aervyne is operated by Aervyne LLC (“we,” “us,” or “our”).

These Terms of Service (“Terms”) govern your access to and use of aervyne.com, including browsing our website, creating an account, placing an order, purchasing products, submitting product reviews, and using the services and features available through our website.

By accessing our website, creating an account, or placing an order, you agree to these Terms and the policies that apply to your transaction.

If you do not agree with these Terms, please do not place an order or use website features that require your agreement.

These Terms apply to purchases made directly through aervyne.com.

1. About Aervyne

Aervyne is a U.S.-based online retailer specializing in activewear and sports apparel and is operated by Aervyne LLC.

We purchase and hold our own inventory and fulfill orders through self-fulfillment and third-party fulfillment warehouses located in the United States.

All orders are dispatched from the United States.

We remain responsible for customer-facing order processing, shipping support, returns, exchanges, refunds, cancellations, complaints, and other obligations relating to purchases made directly through aervyne.com, including when an order is dispatched by a fulfillment partner.

2. Eligibility and Minors

Our website is intended for a general adult audience and is not directed to children.

You can browse and purchase without creating an account.

If you have not reached the age at which you can independently enter into a legally binding contract where you live, please use the website and make purchases only with the involvement and consent of a parent or legal guardian.

We do not routinely request birth dates or identity documents during ordinary account registration or checkout.

For information about children’s personal information, review our Privacy Policy.

3. Guest Checkout and Customer Accounts

Creating an account is optional. You can place an order as a guest.

An account can be used to view available order information and order history, manage saved account details and addresses, access tracking and after-sales information, and use other account features offered through the website.

Please provide accurate and current information and keep your login credentials secure.

We can review, restrict, suspend, or close an account where there is evidence of fraud, unauthorized transactions or access, materially false information, abuse of promotions or website features, serious or repeated violations of these Terms, or activity creating a material risk to payment security, customers, inventory, or normal website operations.

We do not make our own final material order-rejection or account-restriction decisions solely through automated processing. Relevant decisions receive human review.

If you believe a restriction was applied incorrectly, contact info@aervyne.com.

4. Products and Product Information

We sell new activewear and sports apparel.

We work to provide accurate product descriptions, photographs, sizes, colors, styles, prices, availability, and material product details.

Product colors and appearance can vary slightly because of screen settings, device displays, lighting, and normal product variation.

This does not limit your rights where goods are defective, incorrectly supplied, or materially different from their description.

Product availability can change. Displaying an item does not guarantee that inventory will remain available until your order is accepted and processed.

We do not currently offer digital products, paid memberships, prepaid gift cards, made-to-order products, or pre-order products.

Our newsletter subscription is a marketing subscription and does not involve a paid recurring product or service.

5. Prices and Currency

Product prices are displayed on aervyne.com before purchase. Our website can display prices in another supported currency through currency-conversion functionality.

Before payment, checkout displays the merchandise amount, promotional discounts, shipping charges, taxes collected by us, and final amount payable to us.

When checkout displays another currency, the amount and currency shown before payment apply to that transaction.

We do not add undisclosed product charges after an order has been placed.

6. Taxes, Import Duties, and Customs Charges

United States

For U.S. orders, applicable sales tax collected by us is included in the checkout total and identified in the order details. U.S. domestic orders do not incur import duties or customs clearance fees.

European Destinations

For supported European destinations, taxes collected by us are included in the checkout total and shown in the order details.

Because all European orders ship from the United States, they are subject to import procedures.

Import duties, customs clearance charges, carrier import-handling fees, and import VAT not collected at checkout are not included when assessed separately during import. The recipient pays those amounts directly to the relevant customs authority, carrier, or collecting authority.

We provide necessary shipping documentation. Please respond to reasonable carrier or customs requests so clearance can proceed.

Contact info@aervyne.com before refusing a shipment because of an import charge. Review our Shipping Policy for complete information.

7. Payment

Payment is collected when you place an order. Available payment methods are displayed during checkout.

Payment authorization, authentication, fraud prevention, and transaction processing are handled with assistance from payment and authentication service providers.

We receive limited information needed to manage orders, process refunds, perform security checks, and handle disputes, including payment status, transaction identifiers, payment-method information, card brand, and the last four digits when provided.

We do not store full payment card numbers, CVV/CVC security codes, or full financial account credentials.

Do not send full card numbers, CVV/CVC codes, passwords, or full banking credentials through email, forms, reviews, or customer-service channels. Review our Privacy Policy.

8. Order Confirmation and Acceptance

After you successfully place an order, we send confirmation to the email address provided during checkout.

The confirmation indicates that we accepted your order, subject to the limited verification, correction, payment-risk, legal, cancellation, and fulfillment circumstances described in these Terms and our applicable policies.

Please review the confirmation promptly and contact info@aervyne.com as soon as possible if you identify an error.

9. Order Review and Verification

Before fulfillment, we perform reasonable checks concerning inventory availability, address completeness, payment authorization, duplicate or unusually repetitive orders, material inconsistencies, suspected unauthorized payment activity, and other reasonable transaction-risk indicators.

If additional information is reasonably needed, we contact you before shipment.

If an order cannot be completed after reasonable review, we suspend or cancel the affected item or order and process the appropriate refund.

We do not use a fully automated process to make our own final material order-rejection decisions.

10. Pricing Errors, Inventory Problems, and Order Errors

If we identify an obvious pricing, system, inventory, promotional, shipping-calculation, or material technical error before fulfillment, we review the affected order.

For an obvious pricing error, we contact you and let you continue at the correct price or cancel the affected item or order. We do not charge a corrected higher amount without your agreement.

If an item becomes unavailable, you can choose an available alternative, wait for restocking after receiving an estimated timeframe, or cancel the item for a refund.

We do not substitute a materially different product without your agreement.

If an order cannot lawfully or safely be completed because of confirmed fraud, payment-security concerns, legal restrictions, sanctions, or another issue preventing completion, we cancel the transaction and process any refund due.

11. Purchase Quantities and Resale

Our website primarily serves individual consumers. We do not impose a fixed quantity limit on ordinary personal purchases.

We review quantities or ordering patterns materially outside normal personal purchasing behavior, including unusually large quantities, repeated bulk orders, automated purchasing, clear indications of unauthorized commercial redistribution, or activity creating a material payment, fraud, or inventory risk.

Ordinary personal purchases, gifts, and reasonable repeat purchases are not prohibited.

Wholesale or commercial resale arrangements require a separate agreement and are not created through ordinary checkout.

12. Shipping Destinations

We ship to eligible addresses in the contiguous United States and the following supported European destinations:

Austria, Belgium, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, the Netherlands, Norway, Poland, Portugal, Romania, Spain, and Sweden.

We do not ship to Alaska, Hawaii, U.S. territories, U.S. outlying islands, Canada, Australia, or destinations not expressly included in our supported coverage.

We do not deliver to P.O. boxes or APO, FPO, or DPO addresses. Remote areas and offshore islands outside supported carrier routes are excluded.

If an order is accepted for an unsupported address, we contact you, cancel it, and issue a full refund within the period stated in our Shipping Policy.

13. Shipping Origin and Fulfillment

All orders ship from the United States.

Orders are dispatched from our own inventory or a third-party fulfillment partner’s U.S. warehouse. We determine the location according to inventory availability and delivery requirements.

An order containing multiple products can be divided into separate shipments. We provide tracking for each package and do not charge an additional shipping fee solely because we divided the order.

14. Order Processing

Orders are processed and handed to the carrier within 1–2 business days after payment confirmation.

Processing days are Monday through Friday, excluding weekends and company-observed holidays identified in our Shipping Policy.

Processing includes order checks, picking, packing, and carrier handover.

Creating a shipping label does not by itself mean the package has been handed to the carrier.

Processing time is separate from transportation time. Expedited Shipping does not shorten the 1–2 business day processing period.

15. Shipping Methods, Charges, and Free Shipping

We use DHL and FedEx. Available options are displayed during checkout.

Standard Shipping

Standard Shipping costs USD $3.00 per order for eligible destinations.

Free Standard Shipping

Free Standard Shipping applies when the qualifying merchandise subtotal after merchandise discounts reaches USD $120 for eligible U.S. orders or USD $200 for eligible European orders.

Taxes and shipping charges are excluded from the qualifying subtotal.

Expedited Shipping

Expedited Shipping costs USD $7.99 per order. It replaces the normal $3 Standard Shipping charge when selected.

Free Standard Shipping does not waive the Expedited Shipping charge. Review our Shipping Policy.

16. Delivery Estimates

Transportation time begins when DHL or FedEx receives the package and does not include our 1–2 business day processing period.

Current estimated Standard Shipping transit times are:

  • Contiguous United States: 1–5 business days.
  • Eligible European destinations: 2–5 business days.

Timeframes are estimates unless a guaranteed service is expressly offered at checkout.

Carrier cutoffs, destination holidays, customs clearance, severe weather, transportation disruptions, and carrier-network conditions can affect delivery.

The estimate displayed for your selected option at checkout applies to your order. Review our Shipping Policy.

17. Shipping Confirmation and Tracking

After dispatch, we send shipping confirmation and tracking information to the email associated with your order.

The first tracking update can take 24–48 hours after carrier handover.

You can track through our Order Tracking page or the carrier’s official tracking service using the provided number.

For split shipments, separate tracking is provided for each package. One delivered package does not mean every package has arrived.

18. Delivery Address Changes

Please check your address before ordering.

For corrections, promptly contact info@aervyne.com with your order number and corrected information.

We update an address while the order remains available for modification before carrier handover. The processing period is not a guaranteed address-change window.

After handover, redirection depends on carrier services. We explain any carrier charge before you decide whether to proceed.

If the change creates a verification problem or moves delivery to an unsupported destination, we explain whether cancellation and a new order are necessary.

19. Delays Before Dispatch

If we cannot hand your order to the carrier within the stated processing period, we contact you with the reason, a revised estimated dispatch date, and the option to accept the revised date or cancel for a refund.

If you do not agree to wait, we cancel the affected order and refund the applicable payment to the original method. A fully canceled order includes any shipping charge paid to us.

20. Delayed or Missing Shipments

Contact us if tracking has not updated for the period stated in our Shipping Policy or the package has passed its estimated delivery window.

We investigate with DHL, FedEx, and the relevant fulfillment partner and provide updates while the investigation remains open.

If the package is confirmed lost, or its location and a reasonable estimate cannot be established within the stated period, we offer a replacement or refund.

You do not need to wait for the carrier to complete or pay a claim before we provide the agreed resolution.

21. Tracking Shows Delivered but the Package Is Missing

Check the delivery location, household members, reception or mailroom, parcel locker, delivery photograph, and carrier notice.

If the package remains missing, contact us. We investigate the delivery.

A “delivered” tracking scan alone does not automatically close your claim. Review our Shipping Policy for the complete procedure.

22. Damaged, Missing, or Incorrect Items

If a package arrives damaged or opened, contains damaged activewear or sports apparel, contains the wrong product, size, color, or style because of our error, or is missing an item, contact info@aervyne.com.

Reporting visible damage or missing contents within 48 hours helps preserve carrier evidence. This recommendation does not remove your rights if you contact us later.

We request only reasonable information such as the order number, description, and relevant product, packaging, or shipping-label photographs. An unboxing video is not required.

For a confirmed problem, we provide the appropriate replacement, exchange, or refund under our Shipping Policy and Return & Exchange Policy.

23. Undeliverable, Refused, or Returned Packages

A package can be returned because of an incomplete or incorrect address, unsuccessful attempts, failure to collect, refusal, or unresolved customs requirements.

If the problem results from our error or carrier failure, we cover the applicable agreed replacement or redelivery cost.

If it results from customer-provided address information, failure to collect, refusal, or failure to complete required import procedures after notice, we explain documented return or redelivery charges before arranging the next step.

We do not impose punitive handling fees. Refusal does not automatically communicate cancellation. Contact us so we can record your instructions.

24. Promotions and Discounts

Newsletter Subscription Discount

After subscribing, you can enjoy 10% off your next eligible order. The benefit applies once to the first qualifying order associated with the eligible subscription.

Free Standard Shipping

Eligible U.S. orders qualify at a merchandise subtotal after discounts of USD $120; eligible European orders qualify at USD $200.

Expedited Shipping

Expedited Shipping costs USD $7.99 and remains payable when selected, even if the order qualifies for Free Standard Shipping.

The newsletter discount and Free Standard Shipping can apply together when the post-discount merchandise subtotal reaches the threshold.

The discount does not apply to shipping, taxes, VAT, import duties, customs fees, carrier handling, or other non-merchandise amounts. Review our Promotional Terms.

25. Cancellation Before Dispatch

To cancel, contact info@aervyne.com with your order number as soon as possible.

Contacting us within 12 hours improves the opportunity to stop processing, but it is not a guaranteed cancellation window.

Availability depends on whether the order has not entered processing, is being processed, has been packed, or has been dispatched.

If we stop it before dispatch, we cancel the goods and process the applicable refund. A fully canceled order includes the delivery charge paid.

If dispatch cannot be stopped, we explain the return procedure.

If we cannot fulfill an order, we notify you within 1 business day after confirming the issue. When you choose cancellation or no alternative is agreed, we initiate the refund within 1–2 business days. Review our Cancellation Policy.

26. Our 30-Day Voluntary Return Policy

We provide a 30-day voluntary return service for eligible activewear and sports apparel delivered to destinations we serve.

You can request a return because you changed your mind, selected the wrong size, or prefer another color or style.

The period begins the day after you or your designated recipient receives the goods. For goods delivered separately, it begins after receipt of the final item in that order.

You need to submit the request within 30 days; the goods do not need to arrive at our receiving location within that period.

After receiving our confirmation, complete instructions, and designated address, hand the package to the carrier within 7 calendar days.

This service supplements and does not limit statutory rights.

27. How to Request a Return or Exchange

Contact info@aervyne.com and provide your order number, items involved, contact email, and whether you prefer a refund or exchange.

Photographs or videos are not required for ordinary change-of-mind, size, color, or style returns.

For a reported product problem, we request only information reasonably needed to resolve it. Review our Return & Exchange Policy.

28. Return Confirmation and Designated Return Address

Contact us and obtain return confirmation before sending goods under our voluntary return policy.

We provide the designated return address, return instructions, and relevant shipping instructions.

Do not send goods to the address on the original shipping label. Our business address, shipping-label address, fulfillment warehouse, or another address is not automatically a return destination.

Send goods only to the address we specifically designate. Sending them elsewhere can prevent us from locating or processing the return.

This procedure does not make a valid statutory withdrawal subject to our approval and does not limit rights concerning defective or incorrectly supplied goods.

29. Condition of Items Returned for Personal Reasons

For an ordinary voluntary return, eligible apparel must remain in good condition and not be washed, dyed, altered, repaired, or worn beyond reasonable fitting.

You can unpack and try on clothing as in a physical store to check size, fit, appearance, and comfort.

Please return original tags, labels, and included accessories when available. Missing outer shipping packaging does not automatically disqualify a return.

Items worn beyond reasonable fitting, washed, dyed, altered, damaged through misuse, stained, strongly scented, or showing other material use do not qualify for voluntary change-of-mind return.

These conditions do not remove rights concerning defective or incorrect goods or statutory withdrawal.

30. Return and Exchange Shipping Costs

For voluntary returns based on change of mind, style, color, or customer-selected size, the customer pays return shipping.

For a customer-requested exchange based on personal preference, the customer also pays replacement shipping.

If we sent the wrong item, size, color, or style, or the product is defective, materially misdescribed, or damaged in transit, we pay necessary return and replacement shipping.

We do not issue prepaid return labels as our standard method. For our error, a defect, or transit damage, we agree on a reasonable method and reimburse necessary postage against proof of payment.

If upfront postage would prevent return, contact us for another appropriate solution.

We do not charge restocking, fixed inspection, or fixed cleaning fees.

31. Exchanges

We offer direct exchanges for another available size, color, or style after receiving and inspecting the returned item.

If the replacement costs more, we confirm the difference before collecting payment. If it costs less, we refund the difference to the original method.

If direct exchange cannot be completed, we explain the refund-then-new-purchase option.

If your preferred replacement is unavailable, you can choose another option, wait after receiving an estimated timeframe, or receive a refund. We do not require a materially different substitute or indefinite wait.

32. Refund Processing

We inspect returned goods within 1–2 business days after receipt.

Once confirmed, we initiate the refund within 1–3 business days and no later than 7 calendar days after receipt for an eligible return without an unresolved condition issue, unless law requires earlier action.

We notify you when initiated. Posting time after initiation depends on your bank or payment service.

Refunds go to the original payment method. We do not require store credit, coupons, or gift cards instead.

If the original method fails, we investigate through the payment channel and agree on a lawful alternative when that method cannot receive the refund.

We do not charge an additional refund-handling fee.

33. Original Delivery Charges

For an ordinary voluntary return based on change of mind, size, color, or style preference, the original delivery charge is not refunded unless statutory withdrawal requires it.

For an eligible whole-order withdrawal, we refund the applicable standard outbound amount.

Standard Shipping is USD $3.00 and Expedited Shipping is USD $7.99.

If you chose $7.99 Expedited Shipping when $3 Standard Shipping was available, statutory delivery reimbursement is limited to $3; the additional $4.99 is excluded.

If Standard Shipping was free and you selected Expedited Shipping, the $7.99 is excluded from an ordinary statutory withdrawal reimbursement.

For our fulfillment error, confirmed transit loss, or defective goods, shipping reimbursement follows our Return & Exchange Policy and Refund Policy.

34. European Withdrawal Rights

EU consumers have a statutory right to withdraw from an eligible online purchase within 14 calendar days without giving a reason.

The period begins the day after you or your designated recipient receives the goods. For multiple goods delivered separately, it begins after the final item.

We also provide the arrangements in our Return & Exchange Policy to customers in Norway without limiting stronger local rights.

Our voluntary 30-day service is additional.

Send a clear withdrawal statement before the period expires. A valid withdrawal does not depend on our approval.

After notice, send the goods back within 14 calendar days and contact us for the correct address and instructions.

The statutory period is separate from the 7-day dispatch period for voluntary returns.

35. Faulty or Non-Conforming Goods

Our voluntary return service does not shorten rights relating to goods that are defective, incorrectly supplied, damaged, materially different from description, or otherwise non-conforming under applicable consumer law.

EU consumers retain applicable statutory protections. We do not offer a separate commercial warranty replacing statutory consumer rights.

36. Refunds Without a Return

When returning goods serves no reasonable purpose, we can agree to a refund or replacement without requiring a return.

Examples include confirmed non-delivery, severely damaged goods, or return transportation disproportionate to product value or condition.

We expressly confirm when no return is required. Keep the affected goods and packaging until we confirm.

This resolution is assessed individually and is not automatic.

37. Product Reviews and Customer Content

Where review functionality is available, you can submit a review and photographs relating to your product or shopping experience.

Do not include delivery addresses, complete payment information, login credentials, identification documents, or other private or sensitive information.

By submitting content, you confirm you have the right to provide it and it does not unlawfully infringe another person’s rights.

You grant us a non-exclusive, worldwide, royalty-free license to host, reproduce, format, and display the submitted review content as reasonably needed to operate the website and present feedback.

We moderate spam, fraud, unlawful material, infringement, and unrelated content.

Submission does not automatically authorize use of your identifiable photograph or testimonial in paid advertising. We obtain separate permission.

38. Intellectual Property

The website and content owned by us, including text, graphics, logos, photographs, layout, and other original materials, are protected by intellectual-property laws.

You can use aervyne.com for ordinary personal shopping and informational purposes.

You may not unlawfully copy, reproduce, distribute, commercially exploit, interfere with, or misuse our website or content in a way that infringes rights, compromises security, or materially disrupts operations.

Nothing in these Terms transfers ownership of our intellectual property to you.

39. Prohibited Use

You may not use aervyne.com for fraud, unauthorized transactions, unlawful access, malicious activity, or conduct materially interfering with normal operations.

You may not provide materially false information to obtain products, refunds, discounts, or benefits; access another person’s account; introduce malicious software; circumvent security; use automated systems to disrupt inventory or operations; infringe rights; knowingly exploit obvious errors; or engage in unlawful conduct.

We take reasonable action to protect customers, payment security, inventory, the website, and legal obligations when prohibited activity is identified.

40. Privacy

Aervyne LLC operates aervyne.com and is responsible for personal information as described in our Privacy Policy.

Creating an account is optional and you can purchase as a guest.

We process information to operate the website, process orders and payments, arrange delivery and tracking, manage returns, exchanges and refunds, respond to customers, prevent fraud, and maintain required records.

Optional marketing, analytics, and advertising processing is not a condition of purchase.

We do not store full payment card numbers, CVV/CVC codes, or full financial account credentials.

41. Cookies and Similar Technologies

Necessary Cookies support shopping sessions, carts, account access, checkout, security, and privacy preferences.

Optional functional, analytics, performance, and advertisement categories are controlled through our CookieYes panel.

Before you choose, only Necessary Cookies are active. Non-essential technologies remain disabled until you consent.

The banner lets you accept all, reject all, or customize categories. Closing it, scrolling, browsing, or leaving it unanswered is not consent.

You do not need optional cookies to order. Preferences are stored for 180 days unless you clear the cookie or use another browser or device.

You can reopen settings at any time. Cookie and email-marketing consent are separate choices. Review our Cookie Policy.

42. Marketing Communications

Providing an email at checkout does not automatically subscribe you.

Promotional emails are sent only to customers who subscribe. Eligible subscribers receive 10% off the next eligible order after subscribing.

You can unsubscribe using the email link or by contacting info@aervyne.com.

Unsubscribing does not stop necessary communications about orders, payments, shipping, delivery, returns, refunds, account security, or customer service.

Review our Privacy Policy and Promotional Terms.

43. Third-Party Services and External Websites

External providers support hosting, payments, authentication, fulfillment, delivery, tracking, communications, cookie preferences, analytics, and advertising.

Our current environment includes WordPress, Hostinger, CookieYes, DHL, FedEx, and advertising and analytics providers described in our privacy and cookie policies.

Our website can link to external services. When an independent provider processes information through its own service, its terms and privacy notice apply.

Using providers does not remove obligations placed on us as the seller by applicable consumer law or our policies.

44. Website Availability

We work to maintain an accurate, secure, and available website.

Temporary interruptions can occur because of maintenance, technical problems, security incidents, communications failures, or circumstances outside our reasonable control.

We can maintain, repair, update, or modify functions when reasonably necessary.

Temporary unavailability does not remove rights arising from an existing accepted order, payment, delivery, return, refund, or other consumer transaction.

45. Complaints and Review of Decisions

If you disagree with an order, delivery, return, exchange, refund, or other customer-service decision, contact info@aervyne.com with your order number and explanation.

For return or refund decisions, we review relevant records and respond within 3 business days with the outcome or an explanation of additional information reasonably needed.

We maintain appropriate order, payment, shipping, customer-service, return, exchange, and refund records to support service and dispute handling.

46. Payment Disputes and Other Remedies

Contact us if you experience an order, payment, delivery, return, or refund issue so we can investigate and assist.

Contacting us does not require you to give up assistance from your payment provider, card issuer, consumer protection authority, regulator, court, or another legally available channel.

We do not require withdrawal of a payment dispute before investigating or providing an eligible remedy.

When a formal dispute is open, we coordinate resolution through the relevant process to prevent duplicate refunds.

47. Mandatory Consumer Rights

Nothing in these Terms excludes, limits, or replaces any statutory guarantee, withdrawal right, refund right, remedy, or consumer protection where exclusion is prohibited.

Our voluntary policies are additional to mandatory consumer rights.

If a provision conflicts with a protection that cannot be waived, the mandatory protection applies.

48. Liability

We remain responsible for obligations applicable law requires us to perform.

Nothing excludes or limits liability where prohibited by law.

For consumer purchases, we are responsible for losses that are a reasonably foreseeable result of our breach of these Terms or failure to use reasonable care where applicable law imposes that responsibility.

We are not responsible for losses resulting solely from circumstances outside our reasonable control where law does not place responsibility on us.

Nothing removes rights an individual consumer cannot lawfully waive.

49. Governing Law

These Terms and purchases made directly through aervyne.com are governed by the laws of the State of Missouri and applicable federal laws of the United States, subject to mandatory consumer protections that apply to the customer.

If you are a consumer in another state or country, this provision does not remove mandatory protections that apply to you and cannot be waived.

When consumer law lets you bring a claim or complaint before a court, consumer authority, regulator, or other competent body where you live, these Terms do not remove that right.

50. Changes to These Terms

We update these Terms when our website, products, operations, policies, or applicable requirements change.

The publication date at the top identifies the current version.

For a material change affecting an existing account, pending order, or important customer right, we provide an appropriate website notice or email notification.

For an order already placed, the material purchase terms and policies in effect when the order was completed continue to govern unless law requires otherwise.

Publishing revised Terms does not itself provide consent to a new optional privacy, analytics, advertising, or marketing purpose when separate consent is required.

51. Relationship With Our Other Policies

These Terms should be read with our other customer-facing policies.

Shipping Policy

Covers destinations, origin, processing, shipping methods and charges, delivery estimates, customs, tracking, delays, lost shipments, address changes, and delivery problems.

Return & Exchange Policy

Covers 30-day returns, exchanges, item condition, designated addresses, return costs, European withdrawal, and faulty goods.

Refund Policy

Covers eligibility, amounts, methods, shipping-charge refunds, and processing.

Cancellation Policy

Covers pre-dispatch cancellation, fulfillment stages, canceled-order refunds, and modifications.

Privacy Policy

Covers personal-information collection, use, disclosure, retention, security, international processing, advertising information, and privacy rights.

Cookie Policy

Covers necessary and optional cookies, analytics and advertising technologies, consent, preference settings, and withdrawal.

Promotional Terms

Covers the newsletter discount, U.S. USD $120 and European USD $200 Free Standard Shipping thresholds, Expedited Shipping charges, and promotional conditions.

Where a more specific policy addresses the same subject differently, the more specific policy applies. No policy reduces a mandatory consumer right.

52. Severability

If any provision is invalid or unenforceable, the remaining provisions continue to apply to the extent permitted by law.

If we do not immediately enforce a provision on one occasion, that does not automatically waive our right to enforce it later.

53. Contact Us

For questions or assistance with an order, payment, shipping issue, return, exchange, refund, cancellation, complaint, or other customer-service matter, contact us.

Company Name: Aervyne LLC
Website: aervyne.com
Business Address: 17701 W Bell Rd, Unit 1049, Surprise, AZ 85374-3070, United States
Email: info@aervyne.com
Phone: +1 (623) 275-0740
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (MST, UTC−7); Saturday – Sunday: Closed; Major U.S. Public Holidays: Closed.